Shipping policy

 

Shipping Policy

Thank you for shopping with us. Below are the details of our shipping process.

Processing time

  • Orders are processed within 1–3 business days
  • Orders are not processed on weekends or holidays

Shipping time

Estimated delivery time:

  • UAE: 1–3 business days
  • GCC: 3–7 business days
  • International: 5–10 business days

Shipping times may vary depending on location.

Shipping fees

Shipping cost is calculated at checkout based on your location.
Free shipping may be offered during promotions.

Order tracking

Once your order is shipped, you will receive a tracking number via email or SMS.

Delays

We are not responsible for shipping delays caused by:

  • Courier delays
  • Weather conditions
  • Customs clearance
  • Incorrect address provided by the customer

Incorrect address

If the customer provides an incorrect address:

  • We are not responsible for lost orders
  • Reshipping fees will apply

Failed delivery

If delivery fails:

  • The customer will be contacted by courier
  • Redelivery fees may apply

Contact

For shipping questions, contact us:
Email: contact@elitarioofficial.com