Shipping policy
Shipping Policy
Thank you for shopping with us. Below are the details of our shipping process.
Processing time
- Orders are processed within 1–3 business days
- Orders are not processed on weekends or holidays
Shipping time
Estimated delivery time:
- UAE: 1–3 business days
- GCC: 3–7 business days
- International: 5–10 business days
Shipping times may vary depending on location.
Shipping fees
Shipping cost is calculated at checkout based on your location.
Free shipping may be offered during promotions.
Order tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
Delays
We are not responsible for shipping delays caused by:
- Courier delays
- Weather conditions
- Customs clearance
- Incorrect address provided by the customer
Incorrect address
If the customer provides an incorrect address:
- We are not responsible for lost orders
- Reshipping fees will apply
Failed delivery
If delivery fails:
- The customer will be contacted by courier
- Redelivery fees may apply
Contact
For shipping questions, contact us:
Email: contact@elitarioofficial.com